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  1. Jira Service Management Cloud
  2. JSDCLOUD-3400

Allow for Service Desk to use it's own priority schema while not impacting Jira's Priorities

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Currently we have Jira Service Desk installed as an Add-on for Jira.
      As we continue to use JSD more and more, we want to customize the priorities that are in place for Service Desk.
      Given how we have JSD implemented, changing the priorities will affected Jira as well.

      I came across another ticket - JRA-3821
      That had something similiar to this, however I wanted to reach out with this suggestion since it's directly related to JSD.

      Thoughts?

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              Unassigned Unassigned
              pcsupportreg John Kim
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                Updated: