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  1. Jira Service Management Cloud
  2. JSDCLOUD-3400

Allow for Service Desk to use it's own priority schema while not impacting Jira's Priorities

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Currently we have Jira Service Desk installed as an Add-on for Jira.
      As we continue to use JSD more and more, we want to customize the priorities that are in place for Service Desk.
      Given how we have JSD implemented, changing the priorities will affected Jira as well.

      I came across another ticket - JRA-3821
      That had something similiar to this, however I wanted to reach out with this suggestion since it's directly related to JSD.

      Thoughts?

            Unassigned Unassigned
            pcsupportreg John Kim
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