Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-1374

Priorities per Service Desk project

XMLWordPrintable

    • 2
    • 1

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Due to the missing functionality of having "Priority per project" in JIRA (JRA-3821), the JIRA default priority is useless when you have more than the default priorites. Which is a need if you have a big JIRA instance and many projects.

      I think the main solution must be made in JIRA core rather than in Service Desk but respect the workaround from the linked issue will be a quick fix for the customer portal.

      And maybe the SD Team can give the linked issue some higher rank in the Backlog.

              Unassigned Unassigned
              4e81381d415c Tim Eddelbüttel
              Votes:
              42 Vote for this issue
              Watchers:
              17 Start watching this issue

                Created:
                Updated: