Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-3400

Allow for Service Desk to use it's own priority schema while not impacting Jira's Priorities

    XMLWordPrintable

Details

    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Currently we have Jira Service Desk installed as an Add-on for Jira.
      As we continue to use JSD more and more, we want to customize the priorities that are in place for Service Desk.
      Given how we have JSD implemented, changing the priorities will affected Jira as well.

      I came across another ticket - JRA-3821
      That had something similiar to this, however I wanted to reach out with this suggestion since it's directly related to JSD.

      Thoughts?

      Attachments

        Issue Links

          duplicates

          Suggestion - JSDSERVER-1374 Priorities per Service Desk project

          • Closed
          relates to

          Suggestion - JSDCLOUD-3400 Allow for Service Desk to use it's own priority schema while not impacting Jira's Priorities

          • Closed

          Activity

            People

              Unassigned Unassigned
              pcsupportreg John Kim
              Votes:
              4 Vote for this issue
              Watchers:
              5 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved:

                Backbone Issue Sync