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  1. Jira Service Management Cloud
  2. JSDCLOUD-3400

Allow for Service Desk to use it's own priority schema while not impacting Jira's Priorities

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Currently we have Jira Service Desk installed as an Add-on for Jira.
      As we continue to use JSD more and more, we want to customize the priorities that are in place for Service Desk.
      Given how we have JSD implemented, changing the priorities will affected Jira as well.

      I came across another ticket - JRA-3821
      That had something similiar to this, however I wanted to reach out with this suggestion since it's directly related to JSD.

      Thoughts?

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          is duplicated by

          Suggestion - JRACLOUD-3821 Priorities per Project

          • Waiting for Release
          is related to

          Suggestion - JSDSERVER-3400 Allow for Service Desk to use it's own priority schema while not impacting Jira's Priorities

          • Closed
          relates to

          Suggestion - JSDCLOUD-1374 Priorities per Service Desk project

          • Gathering Interest

          Suggestion - JRACLOUD-3821 Priorities per Project

          • Waiting for Release

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              Unassigned Unassigned
              pcsupportreg John Kim
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