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  1. Jira Service Management Cloud
  2. JSDCLOUD-3160

Additional custom templates for KB article creation

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      Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      It would be great if there was a way to create custom templates for the KB article creation option in tickets aside from how to's and troubleshooting.

      Like Training articles, and general information.... etc.

      Please contact me if there is more information required.

      Nick Jones
      njones@bpbcpa.com

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              Assignee:
              6cf75f652d57 Joe [Atlassian]
              Reporter:
              njones978620394 Nick Jones
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