Additional custom templates for KB article creation

XMLWordPrintable

    • Type: Suggestion
    • Resolution: Duplicate
    • None
    • Component/s: Knowledge Base
    • None

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      It would be great if there was a way to create custom templates for the KB article creation option in tickets aside from how to's and troubleshooting.

      Like Training articles, and general information.... etc.

      Please contact me if there is more information required.

      Nick Jones
      njones@bpbcpa.com

            Assignee:
            Unassigned
            Reporter:
            Nick Jones
            Votes:
            9 Vote for this issue
            Watchers:
            8 Start watching this issue

              Created:
              Updated:
              Resolved: