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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Knowledge Base & Confluence integration
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None
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10
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40
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
It would be great if there was a way to create custom templates for the KB article creation option in tickets aside from how to's and troubleshooting.
Like Training articles, and general information.... etc.
Please contact me if there is more information required.
Nick Jones
njones@bpbcpa.com
- duplicates
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- Gathering Interest
- is related to
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- Closed
- relates to
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- Gathering Interest