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  1. Jira Service Management Cloud
  2. JSDCLOUD-2507

Sort list of issues by clicking on the column on Service Desk

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    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      I'm attaching 2 screenshots. One is showing the current functionality found in JIRA Software Issue Navigator, where by clicking in a column title, the content is sorted out by that column. If the column is clicked again, the sorting order is reverted in the same column. I propose a similar functionality in JIRA SD.

      Problem Definition
      Not able to sort columns by clicking on it on JIRA Service Desk

      Suggested Solution
      Do as on JIRA Issue navigator where you can click on columns and sort the issues by the column, click again and reverse the order.

      Workaround
      The only available workaround is to choose the columns you want to be the key to sort the list of issues on Service Service, although you have to edit it, not only click like on JIRA Navigator

        1. Sort by clicking in column JSD.png
          184 kB
          Paulo Miguel
        2. Sorting by column in JIRA Software.png
          162 kB
          Paulo Miguel

              Unassigned Unassigned
              pmiguel Paulo Miguel (Inactive)
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                Created:
                Updated:
                Resolved: