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Suggestion
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Resolution: Won't Fix
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1
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NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Summary
Similar to JSD-2301, except that this is specifically for the Customer Portal.
In a default Customer Portal, there will be the following default fields
- What do you need?
- Why do you need this?
These fields are different from the Comment field in JSD-2301, hence the separate ticket. The behaviour is the same though. Any data entered into the fields will not be preserved if a user accidentally navigates away and click the Back button.
- is related to
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JSDSERVER-2331 Save entered data when clicking after clicking "Back" button in Customer Portal
- Closed