Save entered data when clicking after clicking "Back" button in Customer Portal

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    • Type: Suggestion
    • Resolution: Low Engagement
    • None
    • Component/s: Customer Portal
    • None
    • 1

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Summary

      Similar to JSD-2301, except that this is specifically for the Customer Portal.

      In a default Customer Portal, there will be the following default fields

      • What do you need?
      • Why do you need this?

      These fields are different from the Comment field in JSD-2301, hence the separate ticket. The behaviour is the same though. Any data entered into the fields will not be preserved if a user accidentally navigates away and click the Back button.

        1. portal.png
          portal.png
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            Assignee:
            Unassigned
            Reporter:
            Yit Wei
            Votes:
            5 Vote for this issue
            Watchers:
            5 Start watching this issue

              Created:
              Updated:
              Resolved: