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  1. Jira Service Management Cloud
  2. JSDCLOUD-2331

Save entered data when clicking after clicking "Back" button in Customer Portal

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      Summary

      Similar to JSD-2301, except that this is specifically for the Customer Portal.

      In a default Customer Portal, there will be the following default fields

      • What do you need?
      • Why do you need this?

      These fields are different from the Comment field in JSD-2301, hence the separate ticket. The behaviour is the same though. Any data entered into the fields will not be preserved if a user accidentally navigates away and click the Back button.

        1. portal.png
          portal.png
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              Unassigned Unassigned
              ywoo Yit Wei
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                Created:
                Updated:
                Resolved: