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  1. Jira Service Management Data Center
  2. JSDSERVER-2331

Save entered data when clicking after clicking "Back" button in Customer Portal

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Details

    • Suggestion
    • Resolution: Low Engagement
    • None
    • Customer Portal
    • None
    • 1
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Summary

      Similar to JSD-2301, except that this is specifically for the Customer Portal.

      In a default Customer Portal, there will be the following default fields

      • What do you need?
      • Why do you need this?

      These fields are different from the Comment field in JSD-2301, hence the separate ticket. The behaviour is the same though. Any data entered into the fields will not be preserved if a user accidentally navigates away and click the Back button.

      Attachments

        Issue Links

          relates to

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-2301 Save entered data when clicking after clicking "Back" button

          • Low - Low priority issues
          • Closed

          Suggestion - JSDCLOUD-2331 Save entered data when clicking after clicking "Back" button in Customer Portal

          • Closed

          DESK-4377 Loading...

          is duplicated by

          DESK-3941 Loading...

          Activity

            People

              Unassigned Unassigned
              ywoo Yit Wei
              Votes:
              5 Vote for this issue
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              5 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved:

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