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  1. Jira Service Management Cloud
  2. JSDCLOUD-2209

Allow users customize URL in Service Desk

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Issue Summary

      Customer would like to be able to customize the URL of their Service Desk so it matches with each of their customer's portals as described below:

      We have a new service desk portal.
      At the moment our URL is jira.emakina.nl

      For this customer, we want to create a URL like:

      servicedesk.<customer>.emakina.nl which will direct to the servicedesk.

      It would be great if the URL doesn't change.

      Our current Set up is Service Desk follow: baseURL+ServiceDesk added paths to portal

            Unassigned Unassigned
            ijimoh Ismael Olusula Jimoh (Inactive)
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              Created:
              Updated:
              Resolved: