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  1. Jira Service Management Cloud
  2. JSDCLOUD-2209

Allow users customize URL in Service Desk

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Issue Summary

      Customer would like to be able to customize the URL of their Service Desk so it matches with each of their customer's portals as described below:

      We have a new service desk portal.
      At the moment our URL is jira.emakina.nl

      For this customer, we want to create a URL like:

      servicedesk.<customer>.emakina.nl which will direct to the servicedesk.

      It would be great if the URL doesn't change.

      Our current Set up is Service Desk follow: baseURL+ServiceDesk added paths to portal

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        Issue Links

          is related to

          Suggestion - JSDCLOUD-1627 Create ability to customize the Customer Portal URL in JIRA Service Management

          • In Progress

          Suggestion - JSDSERVER-2209 Allow users customize URL in Service Desk

          • Closed

          Activity

            People

              Unassigned Unassigned
              ijimoh Ismael Olusula Jimoh (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: