Details
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Suggestion
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Status: Future Consideration (View Workflow)
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Resolution: Unresolved
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864
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164
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Description
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Hello all, thank you for your patience.
We are in the early stages of discussion for this feature. Nothing concrete to share. I will update again as we move into the new financial year (July 2022) to give an indication of where it stands.
Cheers,
Ben.
As a Project Administrator, I would like to have the ability to display a different URL for JIRA Service Desk (e.g. support.company.com) instead of jira.xxx.com
Problem Definition
In JIRA Service Desk, customers must access JIRA by using a Service Desk URL, which can sometimes be quite a long path, depending on the portal.
Suggested Solution
- Create the ability to have a Short URL option on the portal, (like short url's in Confluence pages)
- Create the ability to have customisable short URL's that could point to different portals in JIRA Service Desk.
Workaround
None
Attachments
Issue Links
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