Details
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Suggestion
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Resolution: Unresolved
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2,153
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164
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Description
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Hey all!
We are excited to announce that our Custom Domains Open Beta is now available! For more information regarding this feature you can read the article here.
Furthermore, if you wish to get started on setting up your custom domain the documentation can be found here.
Thank you for the continued support and feel free to reach out if you have any questions or feedback.
Cheers,
Martin
As a Project Administrator, I would like to have the ability to display a different URL for JIRA Service Desk (e.g. support.company.com) instead of jira.xxx.com
Problem Definition
In JIRA Service Desk, customers must access JIRA by using a Service Desk URL, which can sometimes be quite a long path, depending on the portal.
Suggested Solution
- Create the ability to have a Short URL option on the portal, (like short url's in Confluence pages)
- Create the ability to have customisable short URL's that could point to different portals in JIRA Service Desk.
Workaround
None
Attachments
Issue Links
- duplicates
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JSDCLOUD-373 Domain Masking for customer portals please!
- Closed
- is duplicated by
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JSDCLOUD-1626 Create ability to customize the Customer Portal URL in JIRA ServiceDesk
- Closed
- is related to
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JSDSERVER-1627 Create ability to customize the Customer Portal URL in Jira ServiceDesk
- Gathering Interest
- relates to
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JSDCLOUD-2209 Allow users customize URL in Service Desk
- Closed
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JSDCLOUD-513 Make it possible to use service desk in combination with subdomains
- Reviewing
- is action for
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