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  1. Jira Service Management Server and Data Center
  2. JSDSERVER-2209

Allow users customize URL in Service Desk

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    • Feedback Policy:
      We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Issue Summary

      Customer would like to be able to customize the URL of their Service Desk so it matches with each of their customer's portals as described below:

      We have a new service desk portal.
      At the moment our URL is jira.emakina.nl

      For this customer, we want to create a URL like:

      servicedesk.<customer>.emakina.nl which will direct to the servicedesk.

      It would be great if the URL doesn't change.

      Our current Set up is Service Desk follow: baseURL+ServiceDesk added paths to portal

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              Assignee:
              Unassigned Unassigned
              Reporter:
              ijimoh Ismael Olusula Jimoh (Inactive)
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