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Suggestion
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Resolution: Duplicate
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None
NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
Issue Summary
Customer would like to be able to customize the URL of their Service Desk so it matches with each of their customer's portals as described below:
We have a new service desk portal.
At the moment our URL is jira.emakina.nlFor this customer, we want to create a URL like:
servicedesk.<customer>.emakina.nl which will direct to the servicedesk.
It would be great if the URL doesn't change.
Our current Set up is Service Desk follow: baseURL+ServiceDesk added paths to portal
- is related to
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JSDSERVER-1627 Create ability to customize the Customer Portal URL in Jira ServiceDesk
- Gathering Interest
- relates to
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JSDCLOUD-2209 Allow users customize URL in Service Desk
- Closed
[JSDSERVER-2209] Allow users customize URL in Service Desk
Workflow | Original: JAC Suggestion Workflow [ 3011336 ] | New: JAC Suggestion Workflow 3 [ 3648759 ] |
Status | Original: RESOLVED [ 5 ] | New: Closed [ 6 ] |
Workflow | Original: Confluence Workflow - Public Facing v4 [ 2664099 ] | New: JAC Suggestion Workflow [ 3011336 ] |
Workflow | Original: JSD Suggestion Workflow - TEMP [ 2323398 ] | New: Confluence Workflow - Public Facing v4 [ 2664099 ] |
Status | Original: Closed [ 6 ] | New: Resolved [ 5 ] |
Workflow | Original: JSD Suggestion Workflow [ 2052177 ] | New: JSD Suggestion Workflow - TEMP [ 2323398 ] |
Workflow | Original: JSD Suggestion Workflow - TEMP [ 2047660 ] | New: JSD Suggestion Workflow [ 2052177 ] |
Workflow | Original: JSD Suggestion Workflow [ 1280114 ] | New: JSD Suggestion Workflow - TEMP [ 2047660 ] |
Description |
Original:
h5. Issue Summary
Customer would like to be able to customize the URL of their Service Desk so it matches with each of their customer's portals as described below: {quote} We have a new service desk portal. At the moment our URL is jira.emakina.nl For this customer, we want to create a URL like: servicedesk.<customer>.emakina.nl which will direct to the servicedesk. It would be great if the URL doesn't change. {quote} Our current Set up is Service Desk follow: {{baseURL+ServiceDesk added paths to portal}} |
New:
{panel:bgColor=#e7f4fa} *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-2209]. {panel} h5. Issue Summary Customer would like to be able to customize the URL of their Service Desk so it matches with each of their customer's portals as described below: {quote} We have a new service desk portal. At the moment our URL is jira.emakina.nl For this customer, we want to create a URL like: servicedesk.<customer>.emakina.nl which will direct to the servicedesk. It would be great if the URL doesn't change. {quote} Our current Set up is Service Desk follow: {{baseURL+ServiceDesk added paths to portal}} |
Link |
New:
This issue relates to |
Component/s | New: Customer Portal [ 26191 ] | |
Component/s | Original: Customer Portal - Customisation [ 38491 ] |
Workflow | Original: TTT: Simple Issue Tracking Workflow [ 934206 ] | New: JSD Suggestion Workflow [ 1280114 ] |
Status | Original: Done [ 10044 ] | New: Closed [ 6 ] |