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  1. Jira Service Management Cloud
  2. JSDCLOUD-1800

Filter by the primary key in the Customer Portal

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      In "My Request" section in the customer portal, we can't filter our demand by any fields.

      Basically, it will be nice to filter by the primary key our request or by other field to increase the customer experience in the user portal.

            [JSDCLOUD-1800] Filter by the primary key in the Customer Portal

            Lucas Silva made changes -
            Resolution New: Duplicate [ 3 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Lucas Silva made changes -
            Link New: This issue duplicates JSDCLOUD-3424 [ JSDCLOUD-3424 ]
            Lucas Silva made changes -
            Labels Original: lim-close lim-reviewed sdt small-improvement New: lim-dupfr lim-reviewed sdt small-improvement
            Lucas Silva made changes -
            Labels Original: sdt small-improvement New: lim-close lim-reviewed sdt small-improvement
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3444844 ] New: JAC Suggestion Workflow 3 [ 3694993 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2317012 ] New: JAC Suggestion Workflow [ 3444844 ]
            Status Original: Open [ 1 ] New: Gathering Interest [ 11772 ]
            SET Analytics Bot made changes -
            Support reference count New: 1
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2049781 ] New: JSD Suggestion Workflow - TEMP [ 2317012 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2045197 ] New: JSD Suggestion Workflow [ 2049781 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1872009 ] New: JSD Suggestion Workflow - TEMP [ 2045197 ]

              Unassigned Unassigned
              jean-philippe.pepin jean-philippe.pepin
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                Created:
                Updated:
                Resolved: