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  1. Jira Service Management Cloud
  2. JSDCLOUD-1544

Support fuzzy search on customer portal

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Customer portal search seems not to have the "like" function.

      For example. If you want to find an issue that contains the word "document" on the Summary, searching for "doc" will give no results.
      Another example is when we search for an issue on the portal, we have to provide the complete issue Key (Ex: ABC-123), the search does not return any result if we provide a part of the issue key like "123" or "ABC".

        1. Search1.png
          8 kB
          Paulo Junior
        2. Search2.png
          15 kB
          Paulo Junior

              d0d1ba410583 Sushant Koshy
              pjunior Paulo Junior (Inactive)
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                Created:
                Updated: