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  1. Jira Service Management Cloud
  2. JSDCLOUD-148

Export Report Graph and Data to PDF and Excel

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Hi folks,

      Thanks for your patience with this suggestion. We have recently released Atlassian Analytics for our enterprise edition customers which provides the ability to export charts to a PDF and data to csv / excel formats.

      We are looking to bring this functionality to all editions though this is at least 6 months away.

      Cheers,
      Jason and the Jira Service Management Team

      As of JSD 1.0, service desk reports are just displayed on the web page. The user should be given the option to export both the graph and the underlying report data. (preferably PDF, also Word, Excel where applicable)

      This became more important when I checked the DB and saw that SLA field information in the database is pretty hard to understand.

        1. _Reported_by_Me__Issue_Navigator_-_Atlassian_Support_System.xls
          14 kB
          Morgan Knicely
        2. jira-sla-export.png
          239 kB
          Midori
        3. service-desk-to-excel.png
          434 kB
          Aron Gombas [Midori]

              a625e3bf0ea9 Rishabh Bansal
              0fc80be2b556 Emre Toptancı [OBSS]
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                Created:
                Updated: