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  1. Jira Service Management Cloud
  2. JSDCLOUD-1388

Add public signup to portal of portals (Help Center)

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Update on April 12, 2016 – Signup is avaiable on the help center

      Hi everyone,
      The signup option is now available on the help center when there is at least one service desk project that has public signup enabled.

      Cheers,
      JIRA Service Desk team

      Problem Definition

      The Help Center link does not allow users to sign up to JSD even when all its portals have public access enabled.
      While browsing the Help Center only the login prompt is displayed, whereas the individual customer portals offer both login, and signup pages.

      Suggested Solution

      If any customer portal allows for anonymous signup, then the option should be available when the Help Center is accessed.

      Attachments

        Issue Links

          duplicates

          Suggestion - JSDCLOUD-1605 Public Signup at Service Desk Portals Page

          • Closed
          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. JSDCLOUD-1413 Add account signup to portal of portals

          • Low - Low priority issues
          • Closed

          Suggestion - JSDCLOUD-1545 Public Sign Up for an Account on Base Portal URL

          • Closed
          is related to

          Suggestion - JSDSERVER-1388 Add public signup to portal of portals (Help Center)

          • Closed

          Activity

            People

              Unassigned Unassigned
              bberenberg Boris Berenberg (Inactive)
              Votes:
              15 Vote for this issue
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              24 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: