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  1. Jira Service Management Cloud
  2. JSDCLOUD-1388

Add public signup to portal of portals (Help Center)

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Update on April 12, 2016 – Signup is avaiable on the help center

      Hi everyone,
      The signup option is now available on the help center when there is at least one service desk project that has public signup enabled.

      Cheers,
      JIRA Service Desk team

      Problem Definition

      The Help Center link does not allow users to sign up to JSD even when all its portals have public access enabled.
      While browsing the Help Center only the login prompt is displayed, whereas the individual customer portals offer both login, and signup pages.

      Suggested Solution

      If any customer portal allows for anonymous signup, then the option should be available when the Help Center is accessed.

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              Unassigned Unassigned
              bberenberg Boris Berenberg (Inactive)
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                Created:
                Updated:
                Resolved: