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  1. Jira Service Management Cloud
  2. JSDCLOUD-133

Pre-filled values for fields in a request

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      We receive requests for email promotions from our Atlassian User Group Leaders… They are (for the most part) canned emails. We would like to give them a template they can use, but also change if they would like to customize it.

      I think there are more use cases for this as well

            Unassigned Unassigned
            ezhang Ed Zhang (Automation)
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