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  1. Jira Service Management Cloud
  2. JSDCLOUD-133

Pre-filled values for fields in a request

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      Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      We receive requests for email promotions from our Atlassian User Group Leaders… They are (for the most part) canned emails. We would like to give them a template they can use, but also change if they would like to customize it.

      I think there are more use cases for this as well

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              Assignee:
              Unassigned Unassigned
              Reporter:
              ezhang Ed
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