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  1. Jira Service Management Cloud
  2. JSDCLOUD-3992

Create an issue via direct HTML link for SD customers

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem Description

      Only JIRA users who can create an issue via direct HTML link that will directly open Create Issue page. However, it's not possible for SD customer to do the same and redirect it to Customer Portal.

      Suggested Resolution

      Provide a feature to create an issue via direct HTML link for SD customer that will redirect it to Customer Portal page.

            Unassigned Unassigned
            rsaputra Adven
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            40 Vote for this issue
            Watchers:
            18 Start watching this issue

              Created:
              Updated:
              Resolved: