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  1. Jira Service Management Data Center
  2. JSDSERVER-3992

Create an issue via direct HTML link for SD customers

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Description

      Only JIRA users who can create an issue via direct HTML link that will directly open Create Issue page. However, it's not possible for SD customer to do the same and redirect it to Customer Portal.

      Suggested Resolution

      Provide a feature to create an issue via direct HTML link for SD customer that will redirect it to Customer Portal page.

            [JSDSERVER-3992] Create an issue via direct HTML link for SD customers

            SET Analytics Bot made changes -
            Support reference count Original: 1 New: 2
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            UIS Original: 6 New: 5
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            Labels New: ril
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            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 976691 ]
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            UIS Original: 5 New: 6
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            UIS Original: 5 New: 4
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            UIS Original: 6 New: 5
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            UIS Original: 5 New: 6
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            UIS Original: 6 New: 5

              Unassigned Unassigned
              rsaputra Adven
              Votes:
              47 Vote for this issue
              Watchers:
              29 Start watching this issue

                Created:
                Updated: