Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-1315

Share SLA Calendars created in JIRA Service Desk across all JIRA SD projects

XMLWordPrintable

    • 118
    • 4

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Product update 24 March 2022

      Long overdue and update here. 

      We have a feature in the works that will help out here. 

      Coming in April 2022, you will be able to clone SLA calendars from one project to another. 

      More information coming soon. We will be looking for some early testers. 

      Currently we need to create SLA Calendars for each project individually every time we want to create a new JIRA Service Desk project. We would like to be able to create SLA Calendars once and reuse them in other projects if we want to.

            [JSDCLOUD-1315] Share SLA Calendars created in JIRA Service Desk across all JIRA SD projects

            SET Analytics Bot made changes -
            UIS Original: 119 New: 118
            SET Analytics Bot made changes -
            UIS Original: 102 New: 119
            SET Analytics Bot made changes -
            UIS Original: 96 New: 102
            SET Analytics Bot made changes -
            UIS Original: 94 New: 96
            SET Analytics Bot made changes -
            UIS Original: 93 New: 94
            SET Analytics Bot made changes -
            UIS Original: 92 New: 93
            SET Analytics Bot made changes -
            UIS Original: 94 New: 92
            SET Analytics Bot made changes -
            UIS Original: 92 New: 94
            SET Analytics Bot made changes -
            UIS Original: 94 New: 92
            SET Analytics Bot made changes -
            UIS Original: 93 New: 94

              b5485955f50a Michael Fedulov
              6e107d394ed3 Rodolfo
              Votes:
              243 Vote for this issue
              Watchers:
              114 Start watching this issue

                Created:
                Updated: