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  1. Jira Service Management Cloud
  2. JSDCLOUD-1315

Share SLA Calendars created in JIRA Service Desk across all JIRA SD projects

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    • 96
    • 4

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Product update 24 March 2022

      Long overdue and update here. 

      We have a feature in the works that will help out here. 

      Coming in April 2022, you will be able to clone SLA calendars from one project to another. 

      More information coming soon. We will be looking for some early testers. 

      Currently we need to create SLA Calendars for each project individually every time we want to create a new JIRA Service Desk project. We would like to be able to create SLA Calendars once and reuse them in other projects if we want to.

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Jira Service Management Cloud'
            1. Jira Service Management Cloud
            2. JSDCLOUD-1315

            Share SLA Calendars created in JIRA Service Desk across all JIRA SD projects

            XMLWordPrintable

              • 96
              • 4

              • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

                NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

                Product update 24 March 2022

                Long overdue and update here. 

                We have a feature in the works that will help out here. 

                Coming in April 2022, you will be able to clone SLA calendars from one project to another. 

                More information coming soon. We will be looking for some early testers. 

                Currently we need to create SLA Calendars for each project individually every time we want to create a new JIRA Service Desk project. We would like to be able to create SLA Calendars once and reuse them in other projects if we want to.

                        b5485955f50a Michael Fedulov
                        6e107d394ed3 Rodolfo
                        Votes:
                        242 Vote for this issue
                        Watchers:
                        112 Start watching this issue

                          Created:
                          Updated:

                            b5485955f50a Michael Fedulov
                            6e107d394ed3 Rodolfo
                            Votes:
                            242 Vote for this issue
                            Watchers:
                            112 Start watching this issue

                              Created:
                              Updated: