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Details

Type: Suggestion
Resolution: Unresolved
Component/s: SLA
Labels:
- RIBS-Long
- lim-mainfr

UIS:
118
Support reference count:
4
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Description

NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

Product update 24 March 2022

Long overdue and update here.

We have a feature in the works that will help out here.

Coming in April 2022, you will be able to clone SLA calendars from one project to another.

More information coming soon. We will be looking for some early testers.

Currently we need to create SLA Calendars for each project individually every time we want to create a new JIRA Service Desk project. We would like to be able to create SLA Calendars once and reuse them in other projects if we want to.

Attachments

Issue Links

duplicates

JSDCLOUD-3652 SLA Calendar

Closed

is duplicated by

JSDCLOUD-1409 ability to share calendars between Service Desk for SLA

Closed

is related to

JSDSERVER-1315 Share SLA Calendars created in Jira Service management across all JSM projects

Gathering Interest

relates to

JSDCLOUD-880 Public Holiday Calendar - SLAs

Closed

JSDCLOUD-187 Calendars should be system wide

Gathering Interest

has action: ITSM-444 Loading...; ITSM-603 Loading...

mentioned in: Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...

(2 has action, 7 mentioned in)

Activity

People

Assignee:: Manas Shukla

Reporter:: Rodolfo

Votes:: 223 Vote for this issue

Watchers:: 106 Start watching this issue

Dates

Created:: 29/Dec/2014 2:57 PM

Updated:: 2 days ago 2:09 AM