Details
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Suggestion
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Resolution: Duplicate
Description
NOTE: This bug report is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding bug report.
Hi there, we have 4-5 service desks and have to manually create calendars for each even if they are identical. There also seems to be no way to share a calendar even if the names are the same, no way to change the default of Repeat and no way to import so that it is easier to track bank holidays.
- Is it possible to set a company calendar and share it for different service desks? If not, is this planned to be done at some point?
- Is it possible to import the dates into a calendar to save manually entering into each one every time (this is getting quite time consuming, especially if importing historical issues)?
- Is it possible to change the default for Repeat to NEVER as the dates for bank holidays are predominately not on the same date year to year and this is a pain if we cannot import or share calendars.
Attachments
Issue Links
- is duplicated by
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JSDCLOUD-1315 Share SLA Calendars created in JIRA Service Desk across all JIRA SD projects
- Future Consideration
- is related to
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JSDSERVER-3652 SLA Calendar
- Gathering Impact
- mentioned in
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