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  1. Jira Service Management Cloud
  2. JSDCLOUD-1255

Ability to set the Customer Request Type in Create Issue Screen in JIRA Service Desk

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    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Current Behaviour

      Customer Request can't be set in the create issue screen when creating an issue in JIRA Service Desk

      Feature Request

      Ability to set the Customer Request Type in Create Issue Screen in JIRA Service Desk

            Unassigned Unassigned
            jalor Janice Alor (Inactive)
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              Created:
              Updated:
              Resolved: