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  1. Jira Service Management Data Center
  2. JSDSERVER-1255

Ability to set the Customer Request Type in Create Issue Screen in JIRA Service Desk

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    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Current Behaviour

      Customer Request can't be set in the create issue screen when creating an issue in JIRA Service Desk

      Feature Request

      Ability to set the Customer Request Type in Create Issue Screen in JIRA Service Desk

            Unassigned Unassigned
            jalor Janice Alor (Inactive)
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              Created:
              Updated:
              Resolved: