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  1. Jira Service Management Data Center
  2. JSDSERVER-1255

Ability to set the Customer Request Type in Create Issue Screen in JIRA Service Desk

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    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Current Behaviour

      Customer Request can't be set in the create issue screen when creating an issue in JIRA Service Desk

      Feature Request

      Ability to set the Customer Request Type in Create Issue Screen in JIRA Service Desk

            [JSDSERVER-1255] Ability to set the Customer Request Type in Create Issue Screen in JIRA Service Desk

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3010923 ] New: JAC Suggestion Workflow 3 [ 3648320 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2664749 ] New: JAC Suggestion Workflow [ 3010923 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2325636 ] New: Confluence Workflow - Public Facing v4 [ 2664749 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2053542 ] New: JSD Suggestion Workflow - TEMP [ 2325636 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2048678 ] New: JSD Suggestion Workflow [ 2053542 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1279239 ] New: JSD Suggestion Workflow - TEMP [ 2048678 ]
            Matthew McMahon (Inactive) made changes -
            Remote Link New: This issue links to "JSDS-564 (JIRA Server (Bulldog))" [ 285673 ]
            jonah (Inactive) made changes -
            Description Original: h3. Current Behaviour
            Customer Request can't be set in the create issue screen when creating an issue in JIRA Service Desk

            h3. Feature Request
            Ability to set the Customer Request Type in Create Issue Screen in JIRA Service Desk             		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-1255].
              {panel}

            h3. Current Behaviour
            Customer Request can't be set in the create issue screen when creating an issue in JIRA Service Desk

            h3. Feature Request
            Ability to set the Customer Request Type in Create Issue Screen in JIRA Service Desk
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-1255 [ JSDCLOUD-1255 ]
            Owen made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 784834 ] New: JSD Suggestion Workflow [ 1279239 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]

              Unassigned Unassigned
              jalor Janice Alor (Inactive)
              Votes:
              1 Vote for this issue
              Watchers:
              1 Start watching this issue

                Created:
                Updated:
                Resolved: