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  1. Jira Service Management Cloud
  2. JSDCLOUD-11706

Auto-suggestions on Insight objects custom fields are sometimes showing incorrect options

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      Issue Summary

      Custom fields of the type Insight objects that should dynamically change the available values using a Filter Issue Scope (IQL) with a placeholder of another Insight objects custom field are not showing the correct auto-suggestions on the Create Issue screen if the value in the custom field used as a placeholder in the Filter Issue Scope is changed.

      Only the auto-suggestions for the first value in the placeholder Insight objects field are shown.

      Steps to Reproduce

      1. Add two Insight objects custom fields to a create issue screen.
      2. Configure the Filter Issue Scope (IQL) on one of the Insight objects custom fields to show objects based on the value in the other Insight objects custom field.
      3. Open the Create issue screen.
      4. Add a value in the first Insight objects custom field.
      5. Click on the second Insight objects custom field to see the auto-suggestions. They are correct.
      6. Change the value in the first Insight objects custom field.
      7. Click again on the second Insight objects custom field to see the auto-suggestions.

      Expected Results

      The auto-suggestions shown are based on the new value added in the first Insight objects custom field.

      Actual Results

      The auto-suggestions are based on the first value added in the first Insight objects custom field, not the value it was changed to.

      Workaround

      Enter any value in the Insight objects custom field to refresh the auto-suggestions.

              b5fe629c366c Matthieu Gaidoz
              skleist@atlassian.com Simon K
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                Created:
                Updated:
                Resolved: