Issue Summary

For an Insight custom field that has a filter issue scope referring to a placeholder Insight field, the select list should show according to what is selected on the 'parent' placeholder field.

For example, there is 2 Insight custom field, A and B, where the 'B' field should display a select list depending on what is selected on the 'A' field, but the list on the 'B' does not change although the 'A' has been changed on the Jira issue create screen.

Steps to Reproduce

1. Create an Insight custom field (Insight A) and add it to Issue Create screen
2. Create an Insight custom field (Insight B) and add it to Issue Create screen. Make sure the filter issue scope for this field has reference to Insight A. E.g:

   ObjectA IN (${customfield_10104${0}})

3. On the Jira Issue Create screen (from the Create button), select an object from Insight A
4. Click on Insight B, this should show a select list according to what is selected on Insight A
5. Without selecting an object on Insight B, select a different object on Insight A
6. Click on Insight B again to see if the list is updated accordingly.

Expected Results

Insight B should show an updated object list according to the new object selected on Insight A.

Actual Results

Insight B still shows the list of objects for the old object selected on Insight A

*Note: *This bug occurs just on the Issue Create screen, works as expected on the customer portal.

Screen Recording 2022-09-22 at 15.12.46.mov

Workaround

• Create the issue from the portal
• Close the Issue Create screen and start the creation process again