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  1. Jira Service Management Cloud
  2. JSDCLOUD-11252

Form Fields: Add additional forms based on previous fields filling

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    Description

      Ability to add additional forms based on previous field filling.

      • External: dynamic add a form on the Portal(like a "+" to add an additional form)
      • Internal: add a form using automation

      Workaround

      Option 1: Create a conditional logic for dynamic fields to add some options when you select an specific item.

      Option 2: Use Automation

      • In the initial form link to relevant custom fields (that are needed to determine which forms to add)
      • Use the Form Submitted trigger in Automation to trigger an automation rule
      • Perform checks (If Conditions) against the Jira fields to determine which subsequent form to add
      • Use the Add Form action to add the relevant form, setting to external if needed by the customer.

      Using Forms API

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              96677a1d9b4c Sam Knight
              ctrilha@atlassian.com Charles Trilha
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              Dates

                Created:
                Updated: