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  1. Jira Service Management Data Center
  2. JSDSERVER-81

Negotiated Dates capability - calculate SLA times based on dates on issue

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • SLA
    • 17
    • 10
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for Jira Service Management Data Center. Using Jira Service Management Cloud? See the corresponding suggestion.

      Like in the legacy style of the VertygoSLA plugin, it's very, very important the support to Negotiated Dates, that are the unique alternative to accomplish SLA exceptions in daily operation.

          Form Name

            [JSDSERVER-81] Negotiated Dates capability - calculate SLA times based on dates on issue

            SET Analytics Bot made changes -
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            Marc Dacanay made changes -
            Labels Original: affects-server New: affects-server ril
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 976199 ]
            SET Analytics Bot made changes -
            UIS Original: 32 New: 16
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            SET Analytics Bot made changes -
            UIS Original: 17 New: 16

              Unassigned Unassigned
              d943dc964ec6 3layer (expert)
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                Created:
                Updated: