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Suggestion
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Resolution: Duplicate
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NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
Hi,
its important for us to be able to negotiate times by custom date / time fields. The original Due Date in JIRA is not enough cause we really hand date and time. VertygoSLA supported that by using a custom field and negotiate SLA timers against it. Would be great to have the sam feature in Service Desk too.
Stefan
- duplicates
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JSDSERVER-81 Negotiated Dates capability - calculate SLA times based on dates on issue
- Gathering Interest
- relates to
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JSDCLOUD-96 Negotiated times by custom date / time fields
- Closed
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