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  1. Jira Service Management Cloud
  2. JSDCLOUD-96

Negotiated times by custom date / time fields

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    • Suggestion
    • Resolution: Duplicate
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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Hi,

      its important for us to be able to negotiate times by custom date / time fields. The original Due Date in JIRA is not enough cause we really hand date and time. VertygoSLA supported that by using a custom field and negotiate SLA timers against it. Would be great to have the sam feature in Service Desk too.

      Stefan

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          duplicates

          Suggestion - JSDCLOUD-81 Negotiated Dates capability - calculate SLA times based on dates on issue

          • Future Consideration
          is related to

          Suggestion - JSDSERVER-96 Negotiated times by custom date / time fields

          • Closed

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              Unassigned Unassigned
              747f9ee148e9 StefanS
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