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  1. JIRA Service Desk Server
  2. JSDSERVER-77

Service Desk gadgets for wallboard usage

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    • UIS:
      15
    • Support reference count:
      8
    • Feedback Policy:
      We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      It would be great to have parts of the Service Desk visible on a wallboard:

      • SLA statistics
      • Due dates
      • New issues on the queue
      • Issues waiting for first response.
      Update as of 24 Feb, 2017

      Hi everyone,
      We've recently released a gadget called 'Service desk report' in the Cloud version of the product. Agents can now see the custom or knowledge base reports from a service desk directly on the dashboard and wallboard.

      See an example of it on the blog post – https://confluence.atlassian.com/servicedeskcloud/blog/2017/02/auto-approve-new-report-gadget-more

      Cheers,
      The JIRA Service Desk team

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              Assignee:
              Unassigned
              Reporter:
              te@airberlin.com Tim Eddelbuettel
              Votes:
              174 Vote for this issue
              Watchers:
              87 Start watching this issue

                Dates

                Created:
                Updated: