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Type:
Suggestion
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Resolution: Unresolved
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None
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Component/s: Knowledge Base
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16
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16
NOTE: This suggestion is for Jira Service Management Data Center. Using Jira Service Management Cloud? See the corresponding suggestion.
Right now you can link a service desk project to a Confluence space to allow customers to search the knowledge base before they file a ticket.
It would be great to also include Confluence Questions in these search results.
- is blocked by
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- Gathering Interest
- is related to
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- Gathering Interest
- relates to
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- Closed
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- Closed
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- Gathering Interest
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- Future Consideration
- links to
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