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  1. Jira Service Management Data Center
  2. JSDSERVER-268

Service Desk creates a new Customer Request Type field (vp-origin) every time it starts

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    Description

      With the right mix of third-party plugin interactions, a customer was able to coax ServiceDesk into inadvertently creating a new Customer Request Type every time JIRA restarted. We're requesting code hardening against this event (presumably a race condition).

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          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-312 Customer Request Type field exists multiple times

          • Low - Low priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-376 Improved maintenance of "Customer Request Type" custom field

          • Low - Low priority issues
          • Closed
          is related to

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-467 Creating the first Service Desk is creating duplicate field configuration schemes and field configuration

          • High - High priority issues
          • Closed
          mentioned in

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          relates to

          DESK-1918 Loading...

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              Unassigned Unassigned
              jgarcia John Garcia (Inactive)
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                Updated:
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