[JSDSERVER-268] Service Desk creates a new Customer Request Type field (vp-origin) every time it starts

Type: Bug
Resolution: Done
Priority: Low
Fix Version/s: 1.2.6
Affects Version/s: 1.1.6, 1.2.1
Component/s: Global Configuration
Labels:
- affects-server
- triaged

Bug Fix Policy:
View Atlassian Server bug fix policy

With the right mix of third-party plugin interactions, a customer was able to coax ServiceDesk into inadvertently creating a new Customer Request Type every time JIRA restarted. We're requesting code hardening against this event (presumably a race condition).

is duplicated by

JSDSERVER-312 Customer Request Type field exists multiple times

Closed

JSDSERVER-376 Improved maintenance of "Customer Request Type" custom field

Closed

is related to

JSDSERVER-467 Creating the first Service Desk is creating duplicate field configuration schemes and field configuration

Closed

relates to: DESK-1918 Failed to load

Form Name

Assignee:: Unassigned

Reporter:: John Garcia (Inactive)

Affected customers:: 5 This affects my team

Watchers:: 8 Start watching this issue

Created:: 22/Jan/2014 6:38 PM

Updated:: 28/Jan/2025 2:07 PM

Resolved:: 26/May/2014 4:21 AM

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