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  1. Jira Data Center
  2. JRASERVER-6395

Support for priority escalation (service level agreements)

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    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      In support scenarios, it would be useful if JIRA could automatically 'escalate' issues according to defined rules (usually derived from SLA requirements).

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            [JRASERVER-6395] Support for priority escalation (service level agreements)

              Unassigned Unassigned
              ewong@atlassian.com Ernest Wong (Inactive)
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