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  1. Jira Data Center
  2. JRASERVER-6395

Support for priority escalation (service level agreements)

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    Description

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      In support scenarios, it would be useful if JIRA could automatically 'escalate' issues according to defined rules (usually derived from SLA requirements).

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          is duplicated by

          Suggestion - JRASERVER-14120 Escalation

          • Closed
          is related to

          Suggestion - JRASERVER-3123 Being able to better control our Service Level Agreements (SLA)

          • Closed
          relates to

          Suggestion - JRACLOUD-6395 Support for priority escalation (service level agreements)

          • Closed

          Activity

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              Unassigned Unassigned
              ewong@atlassian.com Ernest Wong (Inactive)
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                Created:
                Updated: