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  1. Jira Platform Cloud
  2. JRACLOUD-6395

Support for priority escalation (service level agreements)

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      In support scenarios, it would be useful if JIRA could automatically 'escalate' issues according to defined rules (usually derived from SLA requirements).

              Unassigned Unassigned
              ewong@atlassian.com Ernest Wong (Inactive)
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