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Suggestion
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Resolution: Duplicate
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None
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all
Hey Man ,
I think it's Pretty Nice if we have a feature like Escalation
when we use escalation , when an Issue , dont resoleved in a specified Time , Assinee will never see newer Issues in his Projects , ( all data only saved in DB ) and Assignee should complete task for receiving new Issues ,
this feature let us be sure for finishing an issue in specified time ( or some near Time ) this is really a nice feature
some open source application like OTRS ( www.OTRS.org ) used this feature ,
- duplicates
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JRASERVER-6395 Support for priority escalation (service level agreements)
- Gathering Interest