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  1. Jira Data Center
  2. JRASERVER-60778

Unable to edit a component to set a user with uppercase characters in their username as Component Lead

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Details

    Description

      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      Summary

      When trying to edit an existing component to set a user with uppercase characters in their username as Component Lead for a JIRA Component, an error "The user <username> does not exist."

      Users without uppercase characters in their username can be entered without problems.
      Selecting a user with uppercase characters in their username is possible when creating a new component.

      Environment

      • JIRA Cloud (JIRA v1000.5.0)
        Works in JIRA Cloud v7.2.0-OD-03-005

      Steps to Reproduce

      1. Click on the 'Project settings' menu for a JIRA project
      2. Click on the 'Components' link and then click on the ... button and select edit for an existing component.
      3. Select a user (with uppercase characters in their username) from the drop down list, and then click Save.

      Expected Results

      The user selected from the list is saved as the component lead

      Actual Results

      An error is displayed on screen (nothing appears in the logs):

      Workaround

      It is possible to edit the existing component using the REST API.

      Attachments

        1. 5-2-2016 3-37-48 PM.png
          5-2-2016 3-37-48 PM.png
          22 kB
        2. error_01.png
          error_01.png
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        3. image-2016-12-30-10-44-53-863.png
          image-2016-12-30-10-44-53-863.png
          8 kB
        4. image-2016-12-30-10-45-19-767.png
          image-2016-12-30-10-45-19-767.png
          14 kB
        5. Screen Shot 2016-04-27 at 1.20.31 pm.png
          Screen Shot 2016-04-27 at 1.20.31 pm.png
          36 kB
        6. Screen Shot 2016-04-27 at 1.20.49 pm.png
          Screen Shot 2016-04-27 at 1.20.49 pm.png
          71 kB

        Issue Links

          is related to

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-62551 Unable to assign certain user as a Component Lead

          • Highest - Our top priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-60573 Unable to edit components after previously changing all users' user logins from the format <firstname>.<lastname> to their email address

          • Medium - Medium priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-60573 Unable to edit components after previously changing all users' user logins from the format <firstname>.<lastname> to their email address

          • Medium - Medium priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-60467 Unable to assign certain user as a Component Lead

          • Low - Low priority issues
          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-62649 Changing the Component Lead of an existing Component throws 'the user <username> does not exist' on save due to mismatch in user key and username

          • High - High priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-60778 Unable to edit a component to set a user with uppercase characters in their username as Component Lead

          • Low - Low priority issues
          • Closed

          Activity

            People

              Unassigned Unassigned
              mpaisley Mel Paisley
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              17 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: