Status: Closed (View Workflow)
Affects Version/s: 6.4, 6.4.1, 6.4.2, 7.0.0-OD-06, 7.0.0-OD-07, 7.0.0-OD-08
Component/s: Dashboard & Gadgets
Introduced in Version:6.04
Bug Fix Policy:
"Add gadget" window doesn't display all gadgets available for an instance of JIRA.
There is no "Load all Gadgets" option in the dialog after 60 seconds.
Window displays no gadgets or very few. A warning message appears when loading contents for the "Add gadget" window.
Failed to load gadgets
Something went wrong while trying to load the gadgets.
The operation takes a long time, and consumes excessive CPU resources.
This puts pressure on the whole instance, and is affected by other users that may be attempting to load other JIRA screens.
In some cases it finishes loading after 50 seconds but after 60 it will timeout and display the error message.
- Perform the operation again when the site is not being heavily used. A link to "Load all gadgets" should appear in less than 60 seconds and will show the gadgets on later attempts to add gadgets to the same dashboard.
- Restarting JIRA may also help temporarily.