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  1. Jira Data Center
  2. JRASERVER-36515

Unable to upload attachment if the file name has special characters

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      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      Summary

      Unable to upload attachment if the file name has special characters like / * " etc. An error will be displayed in GUI regarding the error.

      Steps to replicate

      Tried uploading a file called:

      • "@SaneAtlassian" (1,880) - mcannon@atlassian.com - Atlassian Mail 2014-01-15 10-26-16*

      The culprit of the warning is the double quote character " in the file name, because after removing it the file is able to be attached.

      Expected results

      File uploads without issues

      Actual results

      Log warnings are:

      "@SaneAtlassian" (1,880) - mcannon@atlassian.com - Atlassian Mail 2014-01-15 10-26-16 contains the invalid character '"'. Please rename the file and try again.
      Workaround

      Rename the file to remove any special characters, and then re-upload the file.

        1. Screen Shot 2014-01-15 at 10.47.41 am.png
          19 kB
          Valter Fatia
        2. Screenshot 2024-03-20 at 12.58.02 PM.png
          64 kB
          Vivek Yadavayyanamath

              Unassigned Unassigned
              vfatia Valter Fatia (Inactive)
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              35 Vote for this issue
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                Created:
                Updated: