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  1. Jira Data Center
  2. JRASERVER-36515

Unable to upload attachment if the file name has special characters

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Details

    Description

      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      Summary

      Unable to upload attachment if the file name has special characters like / * " etc. An error will be displayed in GUI regarding the error.

      Steps to replicate

      Tried uploading a file called:

      • "@SaneAtlassian" (1,880) - mcannon@atlassian.com - Atlassian Mail 2014-01-15 10-26-16*

      The culprit of the warning is the double quote character " in the file name, because after removing it the file is able to be attached.

      Expected results

      File uploads without issues

      Actual results

      Log warnings are:

      "@SaneAtlassian" (1,880) - mcannon@atlassian.com - Atlassian Mail 2014-01-15 10-26-16 contains the invalid character '"'. Please rename the file and try again.
      Workaround

      Rename the file to remove any special characters, and then re-upload the file.

      Attachments

        Issue Links

          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-45254 Comments: Image is not found if File Name contains ampersand.

          • Low - Low priority issues
          • Closed
          is related to

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-36895 Uploading files with a colon in the filename fails with internal server error instead of useful error message

          • Low - Low priority issues
          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-36515 Unable to upload attachment if the file name has strange characters

          • Low - Low priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-44214 Forward slash in Issue attachment file name causes Internal Server Error

          • Low - Low priority issues
          • Long Term Backlog

          Activity

            People

              Unassigned Unassigned
              vfatia Valter Fatia (Inactive)
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              26 Start watching this issue

              Dates

                Created:
                Updated: