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  1. Jira Data Center
  2. JRASERVER-29054

JIRA using mixed-case username from LDAP

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    Description

      The original issue is marked as "resolved" (https://jira.atlassian.com/browse/JRA-24558) but the problem still exists. There should be an option for "lower case usernames" in the embedded Crowd in Jira. This is especially needed when migrating from an internal user directory to LDAP where the usernames are the same but LDAP usernames can have capital letters.

      Steps to reproduce

      1. Create a user with username "administrator"
      2. Login with username "administrator" and create a ticket A
      3. Configure a LDAP connector
      4. Inside the LDAP directory, create a username "Administrator"
      5. Make the LDAP directory at the top of the User Directories
      6. Create another ticket B
      7. Issue Navigator can only search for ticket B

      There are also other errors like the user cannot see own issues, dashboard etc.

      This error happens because JIRA is using the column user_name in the table cwd_user for all operations. JIRA should have used the column lower_user_name. For example, the table jiraissue is showing "Administrator" in the column reporter for ticket B.

      Attachments

        1. lower_case_output.png
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          Peter Meier

        Issue Links

          is cloned from

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-24558 JIRA using mixed-case username from LDAP corrupt other features

          • High - High priority issues
          • Closed
          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-24512 Migration for JIRA 4.3 using a "Microsoft Active Directory" with usernames with mixcases causes ownership problems

          • Low - Low priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-27118 Uppercase username from Crowd does not work with User Profile Activity Stream

          • Low - Low priority issues
          • Closed
          is related to

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-24634 Delegated LDAP UI does not include the "Follow Referrals" option

          • Medium - Medium priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-26194 Mixed case username from LDAP still has a few problems

          • Medium - Medium priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-26441 Mixed case username from LDAP doesn't match existing Dashboards

          • Medium - Medium priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-27590 Mixed case username from LDAP does not work with security schemes

          • Medium - Medium priority issues
          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. CONFSERVER-22472 External users with different case username from internal user breaks search for previously-created content

          • Medium - Medium priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-23861 An admin can lock themselves out of JIRA by changing the order of the User Directories.

          • Medium - Medium priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-29025 Mixed case usernames breaks the connection between JIRA and LDAP for User Management

          • Low - Low priority issues
          • Closed

          Suggestion - CWD-2594 Force lowercase should be on by default

          • Closed
          mentioned in

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              Unassigned Unassigned
              3b5ddcacb36d Peter Meier
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              Dates

                Created:
                Updated:
                Resolved: