IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
Uploaded image for project: 'Jira Data Center'
  1. Jira Data Center
  2. JRASERVER-25220

AD/LDAP directory user who is no longer in that directory cannot be removed from Project Role within a Project

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      User "A" was in the Role of Developer for a JIRA Project. User "A" was a user that came from an external AD/LDAP directory. When that user was removed from the AD/LDAP directory, the project manager tried to remove that user from the Developer Project Role w/in the Project. However JIRA puts up an error message that the user cannot be found and therefore cannot be removed from the Project Role.

      Need to be able to remove users from Project Roles when they no longer exist in an external AD/LDAP directory.

      In our instance we're using embedded Crowd for connection to AD. (We're not using the standalone Crowd app)

      See attached image.

        1. Assign Users to Project Role Developer Macys.com JIRA.png
          Assign Users to Project Role Developer Macys.com JIRA.png
          76 kB
        2. unable_remove_deleted_user_from_project_role.jpg
          unable_remove_deleted_user_from_project_role.jpg
          145 kB

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Jira Data Center'
            1. Jira Data Center
            2. JRASERVER-25220

            AD/LDAP directory user who is no longer in that directory cannot be removed from Project Role within a Project

            XMLWordPrintable

                User "A" was in the Role of Developer for a JIRA Project. User "A" was a user that came from an external AD/LDAP directory. When that user was removed from the AD/LDAP directory, the project manager tried to remove that user from the Developer Project Role w/in the Project. However JIRA puts up an error message that the user cannot be found and therefore cannot be removed from the Project Role.

                Need to be able to remove users from Project Roles when they no longer exist in an external AD/LDAP directory.

                In our instance we're using embedded Crowd for connection to AD. (We're not using the standalone Crowd app)

                See attached image.

                  1. Assign Users to Project Role Developer Macys.com JIRA.png
                    Assign Users to Project Role Developer Macys.com JIRA.png
                    76 kB
                  2. unable_remove_deleted_user_from_project_role.jpg
                    unable_remove_deleted_user_from_project_role.jpg
                    145 kB

                        edalgliesh Eric Dalgliesh
                        14bc6f9bf9fb David Goldstein
                        Votes:
                        7 Vote for this issue
                        Watchers:
                        12 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            edalgliesh Eric Dalgliesh
                            14bc6f9bf9fb David Goldstein
                            Affected customers:
                            7 This affects my team
                            Watchers:
                            12 Start watching this issue

                              Created:
                              Updated:
                              Resolved: