IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
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  1. Jira Data Center
  2. JRASERVER-31463

JIRA shows misleading error message when trying to assign nonexistent user to project role

      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      The message says that user is not active, which is not quite true, as it doesn't exists.

      How to reproduce:

      • go to administer project page -> roles
      • try to add nonexistent user to project role (for example Administartors)
      • error dialog will appear:

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Jira Data Center'
            1. Jira Data Center
            2. JRASERVER-31463

            JIRA shows misleading error message when trying to assign nonexistent user to project role

                NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

                The message says that user is not active, which is not quite true, as it doesn't exists.

                How to reproduce:

                • go to administer project page -> roles
                • try to add nonexistent user to project role (for example Administartors)
                • error dialog will appear:

                        Unassigned Unassigned
                        amierzwicki Aleksander Mierzwicki ☁
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                        Watchers:
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                          Created:
                          Updated:
                          Resolved:

                            Unassigned Unassigned
                            amierzwicki Aleksander Mierzwicki ☁
                            Affected customers:
                            1 This affects my team
                            Watchers:
                            2 Start watching this issue

                              Created:
                              Updated:
                              Resolved: