Uploaded image for project: 'Jira Data Center'
  1. Jira Data Center
  2. JRASERVER-20072

Attachment and thumbnail missing in issue when CMYK jpeg image attached.

      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      The thumbnail is not generated, and also the attachment does not appear in the attachments list when a CMYK JPEG image is attached to an issue due to the following exception during the ImageIO parsing:

      javax.imageio.IIOException: Unsupported Image Type
      at com.sun.imageio.plugins.jpeg.JPEGImageReader.readInternal(JPEGImageReader.java:940)
      at com.sun.imageio.plugins.jpeg.JPEGImageReader.read(JPEGImageReader.java:915)
      at javax.imageio.ImageIO.read(ImageIO.java:1422)
      at javax.imageio.ImageIO.read(ImageIO.java:1326)
      at com.atlassian.core.util.thumbnail.Thumber.getImage(Thumber.java:281)
      at com.atlassian.core.util.thumbnail.Thumber.createThumbnail(Thumber.java:241)
      at com.atlassian.core.util.thumbnail.Thumber.retrieveOrCreateThumbNail(Thumber.java:215)
      at com.atlassian.core.util.thumbnail.Thumber.retrieveOrCreateThumbNail(Thumber.java:86)
      .....

        1. cmyk.jpg
          874 kB
          Przemyslaw Borkowski
        2. CMYK JPEG - No Color Profile Error
          214 kB
          Oswaldo Hernandez
        3. SourceProfileTest_CMYK_5percent-en.jpg
          3.79 MB
          Oswaldo Hernandez

            [JRASERVER-20072] Attachment and thumbnail missing in issue when CMYK jpeg image attached.

            Rachel Robins made changes -
            Remote Link Original: This issue links to "Page (Atlassian Documentation)" [ 102340 ]
            Bugfix Automation Bot made changes -
            Minimum Version New: 4
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2839283 ] New: JAC Bug Workflow v3 [ 2916262 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v7 - Restricted [ 2569407 ] New: JAC Bug Workflow v2 [ 2839283 ]
            Ignat (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - Restricted [ 1542787 ] New: JIRA Bug Workflow w Kanban v7 - Restricted [ 2569407 ]
            Deleted Account (Inactive) made changes -
            Fix Version/s New: 1000.1112.0 [ 72809 ]
            Deleted Account (Inactive) made changes -
            Fix Version/s New: 2017-07-06-22-45-08_2017-07-06_6b55650941 [ 72686 ]
            jonah (Inactive) made changes -
            Description Original:
            The thumbnail is not generated, and also the attachment does not appear in the attachments list when a CMYK JPEG image is attached to an issue due to the following exception during the ImageIO parsing:

            javax.imageio.IIOException: Unsupported Image Type
                    at com.sun.imageio.plugins.jpeg.JPEGImageReader.readInternal(JPEGImageReader.java:940)
                    at com.sun.imageio.plugins.jpeg.JPEGImageReader.read(JPEGImageReader.java:915)
                    at javax.imageio.ImageIO.read(ImageIO.java:1422)
                    at javax.imageio.ImageIO.read(ImageIO.java:1326)
                    at com.atlassian.core.util.thumbnail.Thumber.getImage(Thumber.java:281)
                    at com.atlassian.core.util.thumbnail.Thumber.createThumbnail(Thumber.java:241)
                    at com.atlassian.core.util.thumbnail.Thumber.retrieveOrCreateThumbNail(Thumber.java:215)
                    at com.atlassian.core.util.thumbnail.Thumber.retrieveOrCreateThumbNail(Thumber.java:86)
            .....
            New: {panel:bgColor=#e7f4fa}
              *NOTE:* This bug report is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JRACLOUD-20072].
              {panel}


            The thumbnail is not generated, and also the attachment does not appear in the attachments list when a CMYK JPEG image is attached to an issue due to the following exception during the ImageIO parsing:

            javax.imageio.IIOException: Unsupported Image Type
                    at com.sun.imageio.plugins.jpeg.JPEGImageReader.readInternal(JPEGImageReader.java:940)
                    at com.sun.imageio.plugins.jpeg.JPEGImageReader.read(JPEGImageReader.java:915)
                    at javax.imageio.ImageIO.read(ImageIO.java:1422)
                    at javax.imageio.ImageIO.read(ImageIO.java:1326)
                    at com.atlassian.core.util.thumbnail.Thumber.getImage(Thumber.java:281)
                    at com.atlassian.core.util.thumbnail.Thumber.createThumbnail(Thumber.java:241)
                    at com.atlassian.core.util.thumbnail.Thumber.retrieveOrCreateThumbNail(Thumber.java:215)
                    at com.atlassian.core.util.thumbnail.Thumber.retrieveOrCreateThumbNail(Thumber.java:86)
            .....
            jonah (Inactive) made changes -
            Link New: This issue relates to JRACLOUD-20072 [ JRACLOUD-20072 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels Original: affects-server bughunt_activity_stream edalgliesh jira_support_backlog_apac New: affects-cloud affects-server bughunt_activity_stream edalgliesh jira_support_backlog_apac

              jhazelwood James Hazelwood
              astuckey Adam Stuckey [Atlassian]
              Affected customers:
              17 This affects my team
              Watchers:
              23 Start watching this issue

                Created:
                Updated:
                Resolved: